Privacy Policy

1. Introduction

Kanav Systems Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you contact us through our contact form, we collect:

• Personal Identifiers: First name, last name, email address
• Contact Information: Phone number (optional), company name (optional)
• Project Information: Service interest, project details, and message content

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Information: IP address, browser type, device information
• Usage Data: Pages viewed, time spent on pages, referral sources

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide consultation services
• Communicate with you about our services and solutions
• Improve our website and services based on your feedback
• Prevent spam and abuse of our contact forms
• Comply with legal obligations and protect our rights

4. How We Share Your Information

4.1 We DO NOT sell your personal information

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business (e.g., email service providers)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to share your information

5. Data Processing and Storage

5.1 Email Communication

When you submit a contact form, your information is sent to us via email and stored in our email system. We process your inquiry and respond within 24 business hours.

5.2 Server Logs

We maintain server logs of contact form submissions for spam prevention and abuse monitoring. These logs include:

• Timestamp of submission
• Email address (hashed for privacy)
• IP address (for rate limiting and abuse prevention)
• Service interest category

5.3 Data Retention

We retain your information for the following periods:

• Contact Inquiries: 2 years from date of inquiry (to maintain business records and follow up on potential projects)
• Server Logs: 90 days (for spam prevention and security monitoring)
• Email Communications: As long as necessary for business purposes or as required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission (HTTPS)
• Secure server infrastructure with access controls
• Regular security updates and monitoring
• Rate limiting and spam protection mechanisms
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us at privacy@kanavsystems.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses session cookies for CAPTCHA verification to prevent spam. These cookies are temporary and are deleted when you close your browser. We do not use persistent tracking cookies or third-party analytics services that track your behavior across websites.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and submitting information through our contact forms, you consent to the collection, use, and processing of your information as described in this Privacy Policy.